The e-commerce industry has seen an incredible surge in demand. Although online shopping has constantly been on the rise, the onset of COVID-19 forced consumers to avoid brick-and-mortar shopping; therefore, in 2020, online shopping accounted for an incredible jump of 44% year over year, according to Digital Commerce 360 estimates. And estimations on e-commerce growth in 2020, compared to 2018 and 2019, have noted more than a 5% percentage point increase, representing without a doubt the “biggest year-over-year jump for U.S. retail sales ever recorded,” according to Digital Commerce 360. This explosive growth has forced retailers to explore ways to keep up with the demand and has challenged operations to look beyond the price tag on their equipment and into a more holistic approach to productivity.
This white paper will discuss how to stop retraining and start retaining operators by investing in your employees and increasing your return on investment (ROI) by arming your fleets with superior ergonomic forklift trucks like the Linde end-rider and center-rider trucks.